What is our refund and returns policy?Updated 2 years ago

If you are not satisfied with your order, please visit www.aku.co.uk/returns and complete the online returns request form. 

You can get a full refund or exchange an item, for any reason, within 30 days of the original purchase. Items must be returned to us as new, with all original packaging and in a saleable condition.

When an order has been placed, it is not possible to change any parts of the order. This includes adding or removing items, changing the size or colour, or changing the delivery address or method. An order cannot be cancelled once despatched.