Please do not contact us multiple times for the same enquiry - we do our best to get back to you within 72 hours, duplicate enquiries will only slow down the process.  Thank you

Our phone operator hours are:
Monday-Friday 09:00 AM - 04:30 PM

Contact the Italian shoe factory, AKU, sales team and discover AKU's online store for outdoor & trekking boots with DPD Standard & Express delivery here.

AKU Help Center

AKU RETURNS & EXCHANGES

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What is our refund and returns policy?

What do I do if I receive a faulty or damaged item?

What payment methods do we accept?

Is it safe to use my credit / debit card online?

How will I know you received my order?

How quickly will my order arrive?

My order has not arrived what should I do?

How much do you charge for shipping?

Is my personal information kept private?

How do I convert GBP Sterling into another currency?

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